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These people call me everyday while I am in the meeting, I already told them (11 times) to take off my phone number off of their distribution. but they still calling me and bothering me. They also ask for your address, driver license, phone number and email. These...
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#1116874
Delivered a Craftmatic bed- broke the leg while putting up didn't tell me about it and I discovered the broken leg when I put on the casters (while they were still here). The casters were to be put on by the delivery people. The put the bed together in the garage...
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1.0
I didn't like
  • Damaged floor
  • Rude customer service
  • Damaged product
#1111841
Here is what I wrote on my customer satisfaction survey after I bought a Personal Comfort Bed, which was shipped by Manna. This survey is a joke. It must have been triggered when Forward Air marked my package as delivered, but the fact is, only 1 driver showed up for a...
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Anonymous
Yared A

Hello: I am Sr. Customer Experience Manager at Manna, and although your BOL number was redacted above, I used your comments to locate your order in our survey system. I will r...

Manna Distribution Services Delivery Service Review

Manna Distribution Services
#992639
1.0
Details
This is the worst delivery company in the world. Every single delivery they have ever scheduled for me did not happen on the day promised with a 12 hour delivery range.
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Warranty
Website

Manna Distribution Services Delivery Service Review

Manna Distribution Services
#945266
1.0
Details
Couldn't make it even close to delivery estimate time. Every time i call i have a 20 min wait for customer service to tell me that it is going to be another hour if they don't hang up on you. 4 phone calls and 3 hours later and i am still waiting on my TV. So much for being able to go to work today...
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
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Value for money

Manna Distribution Services Customer Care Review

Manna Distribution Services
#911024
This is the worst company I've ever delt with. I bought a bed a month ago and they can never seem to accomadate times or days. I'm newly disabled and I need someone here to clean under the bed and vacuum and put sheets on. One time they made a time for me, 2nd time they canceled, and 3rd they made it for 8am when I requested after 10am so I canceled the whole order
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Manna Distribution Services Delivery Service Review

Manna Distribution Services
#855095
1.0
Details
Manna never contacted me about a vanity they were to deliver. After multiple calls to the company with whom I purchased the vanity, I am still waiting on the delivery to be scheduled. It has been 23 days to date.
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Several weeks ago, we had our 70" Vizio TV replaced. Everything arrived fine and in good condition. Upon removing the original TV and replacing the new one, they had mentioned that all cords/ attachments were removed and placed in a pile, on the side of the new TV,...
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I didn't like
  • Item was missing from my home
#1015864
I ordered a 70' smart tv and when I received it, it was broken. It had been dropped, obviously. The company picked the tv up. They called me about 10 days later to redeliver and the time frame (10am-2pm CST) was incompatible with my work schedule. I told the customer...
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3.3
#1000708
Vizio contracts with them for warranty claims and they should find a different company. We were supposed to receive it yesterday between 12-4. No call, no show. Called Manna, they said to call their third party delivery guy. No answer, no return call. Called back...
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1.0
#1000514
It has taken me over a month to replace a Vizio TV due to these people. The first attempt was due to them breaking the replacement TV and now their dispatch is completely horrible. they wait until the last day to tell you the delivery time has changed and that the...
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1.0
#997123
I've been waiting for my TV for a month and 2 weeks in total, 2 weeks of which was Vizio's fault, but the rest of the month I've been waiting has been Manna distribution's fault. It sat in a "terminal" in my hometown (!!) for 12 days... not being touched... just...
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1.0
I didn't like
  • No contact with me
  • Very slow delivery
  • Change of delivery time
#996649
I ordered a Vizio TV directly from Vizio. No confirmation of order or tracking until I called a week later. Vizio said we found it in Chicago and gave me the order number and tracking info. I found the company and the tracking system gave me a delivery date in about 10...
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Vizio used this company to replace my 70" tv. I followed the instructions, took a day off, provided my phone number and waited for delivery between 12-4 pm. At 3:57 pm, I called the number on my text for any "concerns". The representative informed me the delivery...
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I didn't like
  • Unflexible delivery times dates
#964095