Product: Manna Distribution Services Delivery Service Clear all filters (55 of 55 reviews match)
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Delivered a Craftmatic bed- broke the leg while putting up didn't tell me about it and I discovered the broken leg when I put on the casters (while they were still here). The casters were to be put on by the delivery people. The put the bed together in the garage...
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1.0
Product
Manna Distribution Services Delivery Service
I didn't like
  • Damaged floor
  • Rude customer service
  • Damaged product
#1111841
Here is what I wrote on my customer satisfaction survey after I bought a Personal Comfort Bed, which was shipped by Manna. This survey is a joke. It must have been triggered when Forward Air marked my package as delivered, but the fact is, only 1 driver showed up for a...
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Anonymous
Yared A

Hello: I am Sr. Customer Experience Manager at Manna, and although your BOL number was redacted above, I used your comments to locate your order in our survey system. I will r...

1.0
Product
Manna Distribution Services Delivery Service
#1035189
Several weeks ago, we had our 70" Vizio TV replaced. Everything arrived fine and in good condition. Upon removing the original TV and replacing the new one, they had mentioned that all cords/ attachments were removed and placed in a pile, on the side of the new TV,...
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Product
Manna Distribution Services Delivery Service
I didn't like
  • Item was missing from my home
#1015864

Manna Distribution Services Delivery Service Review

#992639
1.0
Details
This is the worst delivery company in the world. Every single delivery they have ever scheduled for me did not happen on the day promised with a 12 hour delivery range.
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Manna Distribution Services Delivery Service Review

#945266
1.0
Details
Couldn't make it even close to delivery estimate time. Every time i call i have a 20 min wait for customer service to tell me that it is going to be another hour if they don't hang up on you. 4 phone calls and 3 hours later and i am still waiting on my TV. So much for being able to go to work today...
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Manna Distribution Services Delivery Service Review

#855095
1.0
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Manna never contacted me about a vanity they were to deliver. After multiple calls to the company with whom I purchased the vanity, I am still waiting on the delivery to be scheduled. It has been 23 days to date.
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Manna Distribution Services Delivery Service Review

#755904
1.0
Details
WORST.DISTRUBUTION.COMPANY.EVER!! Ordered a tv from Vizio on Cyber Monday, it has been about 3 weeks and nothing. So much for getting it by Christmas! I've had to call myself to see where the heck my tv is, and they said earliest they can deliver is by the 28th. SMH. Lesson learned, always ask what distribution companies are using and avoid manna.
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I ordered a 70' smart tv and when I received it, it was broken. It had been dropped, obviously. The company picked the tv up. They called me about 10 days later to redeliver and the time frame (10am-2pm CST) was incompatible with my work schedule. I told the customer...
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3.3
Product
Manna Distribution Services Delivery Service
#1000708
Called Manna, they said to call their third party delivery guy. No answer, no return call. Called back today, they can't delivery the tv for two days. They don't take any responsibility for the actual delivery of the product. I'm not sure what they do. They definitely...
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1.0
Product
Manna Distribution Services Delivery Service
#1000514
It has taken me over a month to replace a Vizio TV due to these people. The first attempt was due to them breaking the replacement TV and now their dispatch is completely horrible. they wait until the last day to tell you the delivery time has changed and that the...
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1.0
Product
Manna Distribution Services Delivery Service
#997123
I've been waiting for my TV for a month and 2 weeks in total, 2 weeks of which was Vizio's fault, but the rest of the month I've been waiting has been Manna distribution's fault. It sat in a "terminal" in my hometown (!!) for 12 days... not being touched... just...
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1.0
Product
Manna Distribution Services Delivery Service
I didn't like
  • No contact with me
  • Very slow delivery
  • Unflexible delivery times dates
#996649
I ordered a Vizio TV directly from Vizio.No confirmation of order or tracking until I called a week later. Vizio said we found it in Chicago and gave me the order number and tracking info. I found the company and the tracking system gave me a delivery date in about 10...
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Manna Distribution Services Delivery Service
#970721
Hi, I wanted to let everyone know about the great customer service I received from Manna,I was schedule for my delivery on September 5th, between the hours of 8:am and 12 noon.The delivery guys called me thirty minutes ahead of time to let me know they were on route to...
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5.0
Product
Manna Distribution Services Delivery Service
#915039
Manna was so helpful and cooperative in working with me in getting my bed delivered. I had surgery and had to place the delivery on hold and then notified them when I would be able to have it delivered. They always returned my calls. They set the delivery time up...
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5.0
Product
Manna Distribution Services Delivery Service
I liked
  • Customer service
#907678