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I have been waiting for my furniture for 2 weeks. For the last 2 weeks i have been told its in transit. 5 times i have been told tomorrow. All lies. Avoid any company that uses this company to ship your product. There tracking number is a joke. it simply says in...
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1.3
Mendota, Minnesota
I didn't like
  • Did not deliver on time
#1186136
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Manna Distribution Services - Horrible delivery service

Was told I had a 2p to 6pm window. 645p and no contact from them. When I reached out they could not reach the driver but assured me I would get delivery today. Second time I called them they stated the service was closed for the day but I for sure should get delivery today. How is this place in business? No customer service skill at all. DO NOT DO NOT USE THESE PEOPLE
1.0
Details
Customer service
Delivery Service
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
#1165882
I had a delivery arrive wherever Manna holds court for the South in mid December. When I called to arrange delivery, I was informed that they ONLY go to Savannah on Fridays and the first slot would be Jan 5. I called mid week to make sure I was on the list and I was....
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Mendota, Minnesota
#1163314
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Manna Distribution Services - Worst customer service

Called Manna, was put on hold for 38 mins. Finally got through, but when i said hello, they hang up the phone. Called again, on hold for 24 mins; finally got though again. Same result; phone was hung up. I wonder why a company like Vizio will use them to deliver their products? Probably because they’re dirt cheap and absolutely worthless!!
1.0
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
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Website
#1156189
Delivery scheduled for 12/7. Did not arrive. Reason given - did not get on local truck. They only deliver on Thursdays. 12/14 - did not arrive. Reason given, they phoned to say there was a delay. No phone call received, nor message left. Assured delivery would be made...
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#1153349
These people call me everyday while I am in the meeting, I already told them (11 times) to take off my phone number off of their distribution. but they still calling me and bothering me. They also ask for your address, driver license, phone number and email. These...
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#1116874
Delivered a Craftmatic bed- broke the leg while putting up didn't tell me about it and I discovered the broken leg when I put on the casters (while they were still here). The casters were to be put on by the delivery people. The put the bed together in the garage...
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1.0
I didn't like
  • Damaged product
  • Rude customer service
  • Damaged floor
#1111841
Here is what I wrote on my customer satisfaction survey after I bought a Personal Comfort Bed, which was shipped by Manna. This survey is a joke. It must have been triggered when Forward Air marked my package as delivered, but the fact is, only 1 driver showed up for a...
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Anonymous
Yared A

Hello: I am Sr. Customer Experience Manager at Manna, and although your BOL number was redacted above, I used your comments to locate your order in our survey system. I will r...

Several weeks ago, we had our 70" Vizio TV replaced. Everything arrived fine and in good condition. Upon removing the original TV and replacing the new one, they had mentioned that all cords/ attachments were removed and placed in a pile, on the side of the new TV,...
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I didn't like
  • Item was missing from my home
#1015864
I ordered a 70' smart tv and when I received it, it was broken. It had been dropped, obviously. The company picked the tv up. They called me about 10 days later to redeliver and the time frame (10am-2pm CST) was incompatible with my work schedule. I told the customer...
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3.3
#1000708